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OpenAI and ServiceNow Expand Partnership to Integrate Models and Workflows

OpenAI and ServiceNow are expanding their partnership to integrate OpenAI models and agents into ServiceNow, while bringing ServiceNow workflows into ChatGPT and Codex.

This article was AI-generated and published automatically. Context, labelling and all sources at the end of the article.

(KI-generiertes Symbolbild: Gemini / AI Connect)

OpenAI and ServiceNow have announced plans to expand their partnership. Under this expanded agreement, the companies aim to bring OpenAI models and agents into ServiceNow. The technical collaboration introduces OpenAI technologies directly into the ServiceNow environment.

The integration also operates in the opposite direction. According to the announcement, the two entities will incorporate ServiceNow workflows into ChatGPT and Codex. This setup links ServiceNow processes directly with OpenAI tools.

What this means for you

For organizations using ServiceNow, this collaboration points toward native access to OpenAI agents and models within their established enterprise tools. Conversely, developers and workers using ChatGPT and Codex may soon trigger and manage ServiceNow workflows without leaving those environments.

Evidence

Solidly sourced
46/100

  • OpenAI and ServiceNow are expanding their existing partnership.

    single source
    Quote

    „OpenAI and ServiceNow expand their partnership“

    OpenAI, News

  • OpenAI models and agents will be incorporated into ServiceNow.

    single source
    Quote

    „bring OpenAI models and agents into ServiceNow“

    OpenAI, News

  • ServiceNow workflows will be integrated into ChatGPT and Codex.

    single source
    Quote

    „ServiceNow workflows into ChatGPT and Codex“

    OpenAI, News

Sources

The evidence score is computed, not hand-set: from confidence, the number of sources and the share of verified statements.

Source & transparency

As of: October 28, 2026

AI-generatedAI-generated: produced automatically from vetted sources with technical quality checks (source, quote and figure verification); no human sign-off of each item before publication

Sources
1
Verified statements
0 / 3
Evidence score
46Solidly sourced
Generative AIAI AgentsUse Cases

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